Shipping

At Treasure En Trilogy, Inc. and Romancing the Vine, our handshake satisfaction and shipping guarantee assures that much care and consideration are given to the special requirements of every shipment to include sensitivity to packaging needs, timeliness, and provisioning for variable weather conditions, ensuring premium quality of your shipment upon delivery!
 
On-Time Delivery
 
We will ship your package using the best method available to ensure it arrives in a timely manner. We will upgrade at our own expense if necessary to meet your expectations, based on our standard delivery guidelines and published holiday cutoffs. In the event the parcel carrier fails to deliver your package on the requested day, your shipping charges will be refunded. We are not able to honor refunds for the following:
 

* Acts of God (includes weather)

* An act of war

* Ground Shipments (arrival dates are estimated)

* High seasonal shipping volume (such as Christmas)

* Incorrect address information (see Returns for more information). A complete address includes:
    1. Recipient's first & last name
    2. Company address (when applicable)
    3. Street name and number
    4. Floor, Suite or Apartment number
    5. Accurate zip code
    6. Recipient's telephone number
* Failed delivery at the hands of employees wherein the delivery building is a hospital, hotel, college, or any similar location where delivery is attempted to street address provided by sender, nor do we assume liability when recipient has vacated the premises.
 
 
Shipping Methods & Costs
  • Estimated shipping costs are based on the products selected and are determined at checkout.
  •   Shipping costs depend upon method and options selected and may be determined by weight, quantity, or may be fixed, determined by product selection and shipping location (some products will ship separately).
  • Standard deliveries are handled by UPS, FedEx, DHL and USPS, based on state availability.
  •   Deliveries will be made to the shipping address specified on the order.
  • WINE and WINE BASKET deliveries require the named recipient to be over the age of 21, providing the parcel carrier with proper identification and signature for the release of goods.
  • If an item in your order is not available for immediate shipment, we will notify you with a substitution recommendation or provide the option of holding your order until the item becomes available for shipment.
  • We are unable to ship to the following destinations: P.O. Boxes (physical address required), APO/FPO (military addresses), or internationally. Additionally, GIFT BASKETS do not ship to Alaska and Hawaii.
  • Treasure En Trilogy and Romancing the Vine do not ship on weekends and major holidays.
  • Provided inclement weather conditions, we reserve the right to delay the release of shipment to ensure product quality.
  • Credit card authorization and verification must be received prior to processing your order.
  • Delivery occurs Monday through Friday, excluding holidays.
Delivery Options  
We offer numerous shipping options to include:
  • UPS Ground
  • Overnight
  • Second Day Air
  • Standard: 3 to 5 Business Days
  • Priority: 3 to 4 Business Days
  • Express: 2 to 3 Business Days

Carrier regulations and product selection may impose restrictions on delivery methods and options.

   
 
General Merchandise Shipments
 
We ship non-wine products to all 50 states.
Wine Shipments
 
Many states prohibit the direct shipment of wine to residents of their state when purchased from an out-of-state retailer. State laws governing wine shipping are very complex and constantly undergoing review. It remains our hope and mission that one day all wine-lovers will enjoy free access to direct shipment of wine in all states and locales. If your ship-to-state is currently a restricted state, please check back with us in the near future as new states and zip codes are opening up all the time! To learn more about the policies, regulations and continued debate surrounding the legal shipping of wine in the U.S. visit http://www.freethegrapes.org/ and http://www.ncsla.org/states.htm. You may purchase wine if you live in a restricted state, provided the destination (location to which you are shipping) is a non-restricted state.

PLEASE VERIFY YOUR SHIP-TO-STATE!!!

ROMANCING THE VINE is currently shipping WINE and offering WINE CLUBS to the following states:
  • Alaska (zip code restrictions)
  • California
  • New Hampshire
  • Nevada
  • New Mexico
  • North Dakota
  • Wyoming (we are welcoming Idaho, Nebraska & Oregon very soon ~ please visit again!).
WINE GIFT BASKETS are currently being shipped to the following states:
  • CA
  • NV
  • OR
  • WA
  • WY
  • NM
  • TX
  • LA
  • MO
  • NE
  • ND
  • MA
  • IL
  • OH
  • WV
  • VA
  • NC
  • FL
  • NY
  • CT
  • NH
  • CO
  • DC
    Please note that we are permitted to ship wine baskets to many states that prohibit the shipment of wine only.
States not listed above as our ship-to-states (being non-restricted) prohibit the shipment of wine at this time.
 
The Sale & Shipping of Alcholic Beverages
 
Treasure En Trilogy, Inc. and Romancing the Vine do not sell alcohol to persons under the age of 21. By using this site you swear and affirm that you are over the age of 21. We make every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from Treasure En Trilogy, Inc. and/or Romancing the Vine is over the age of 21. You also agree that any alcohol purchased from Treasure En Trilogy, Inc. and/or Romancing the Vine is intended for personal consumption and not for resale. If you do not agree with these conditions of use, please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 21, Treasure En Trilogy, Inc. and Romancing the Vine will prosecute you fully to the extent allowable by law.

 
Gift Basket Shipments
 
 
Gift baskets that are being shipped UPS Ground or Express: Arrival dates for ground shipping are estimated and depending upon the destination will vary between 2 to 5 business days. Weekends and Holidays are not considered when determining the number of days in transit. Our order entry system is programmed to calculate the approximate arrival date for ground shipments. If a specific arrival date is required, we suggest overnight or 2-day shipping. To ensure freshness, cut flowers must be shipped overnight. A special reduced rate for all fresh flower shipments is offered. All other gift basket selections will be shipped Second Day or Overnight. A few of our Wine Gift Basket selections are sold and delivered from AKA. All terms and conditions of sale established by AKA from time-to-time are binding on the Consumer. The terms and conditions can be located at www.wine.com/customercare/tos.asp
 
State agricultural restrictions in Arizona and California prevent shipping certain plant material. Our order entry system will identify the restricted items.